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Report a deviation

You report a deviation or an improvement suggestion with the “Report deviation” button under HSE > Deviations. It works on mobile and computer, and you can attach photos.

  • Applies to: Employee
  • Applies to: Manager
  • Applies to: Administrator
  • Requires HSE

In the portal: HSE > Deviations > “Report deviation”

Before you start

Every user with HSE in the plan can report deviations. You do not need edit rights.

How to do it

  1. Go to HSE > Deviations and select “Report deviation”. The button is also on Overview.
  2. Choose “Deviation or unwanted incident”, or “Suggestion for improvement”.
  3. Fill in “Title” and “Description”. Both are required.
  4. Choose “Category”, “Severity” (low, medium or high), “Location” and “Date of the incident”. You can also add photos. You can use JPG, PNG, WEBP or HEIC, up to 15 MB per photo.
  5. Fill in “What was done immediately?” and “Suggested measures” if you know them.
  6. Select “Submit”.

What happens next?

The deviation gets a serial number and the status “new”. The person responsible for follow-up gets a task with a deadline: 2 days for high severity, 7 for medium and 14 for low, and a notification (but not if you are the person responsible yourself). The person responsible is the one you choose, otherwise the default responsible person for new deviations, otherwise the first administrator. When the deviation gets a new status, you get a notification.

Common problems

  • The message “Title and description must be filled in.” Fill in both fields.
  • The photo is not accepted. It must be JPG, PNG, WEBP or HEIC and under 15 MB.
  • Personal injury. Only administrators, team leaders, managing directors, safety representatives, the person who reported it and the person responsible can see deviations in the category personal injury.