My subscription: plan, invoices and agreement
Under Company > My subscription you see the subscription, which modules are included, and the invoices. Pricing and the agreement are something you take up with us.
- Applies to: Administrator
In the portal: Company > My subscription
How to do it
Go to Company > My subscription. Everyone sees the status, the “Subscription” card and the “Modules” card. Only administrators see invoices and the data export.
Under “Subscription” you see the plan, when it is valid from, the end date or when the trial period ends, and how many users you have.
Under “Modules” you see HSE, HR and Courses, marked “Included” or “Not in the package”.
Under “Invoices” you see number, date, due date, status and amount, and can select “Open PDF”.
What does the status mean?
The status line at the top shows trial, active, cancelled or expired. If the subscription has expired or is blocked, the rest of the portal is closed, and only “My subscription” is open. The data is kept. When a trial or a cancellation is nearing its end, a message is shown in the portal.
Pricing, changes and cancellation
There are no prices in the help centre. Contact us for pricing, a larger plan or more user places: kontakt@flexikompetanse.no or +47 402 80 400. You cannot cancel the agreement in the portal. Contact us and we will help you.
Common problems
- “Your plan has room for (number) users.” The company has used up its user places. Contact us to extend.
- You do not see the invoices. Only administrators see them.
- The page does not show your agreement. We provide a written agreement on request.