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Log in for the first time

You receive an email with a link where you choose a password. After you have saved the password, you log in with your email address and the new password.

  • Applies to: Employee
  • Applies to: Manager
  • Applies to: Administrator

In the portal: The email “You have been invited to Flexikompetanse” > “Choose password”

Before you start

An administrator in your company must have invited you. The email has the subject “You have been invited to Flexikompetanse” and arrives in the language the administrator chose for you.

How to do it

  1. Open the email and select “Choose password”.
  2. Type a password in “New password (at least 10 characters)”, and repeat it in “Repeat the password”. The password must have at least 10 characters and cannot be only numbers.
  3. Select “Save password”.
  4. Log in with your email address and the new password.

What happens next?

You are not logged in automatically. The password is saved, and you arrive at the login page with the message “Your password has been saved. Log in with the new password.” If your role requires two-factor, the portal asks you to set it up the first time you log in. See “Turn on two-factor”.

Common problems

  • The link does not work. It is valid for 72 hours and can only be used once. Select “Request a new link” on the page, or use “Forgot password” on the login page.
  • You do not receive an email. Check your junk folder. If it does not arrive, an administrator can send a new one under Company > Users.