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Approve or decline a request

Requests for holiday and leave are listed under “To process” at the top of HR > Absence. You select “Approve” or “Decline”, and can write a comment.

  • Applies to: Administrator
  • Requires HR

In the portal: HR > Absence > “To process”

Before you start

Only administrators can approve and decline requests. Team leaders, managing directors and safety representatives cannot, and this cannot be given as a permission under Roles and permissions either.

How to do it

  1. Go to HR > Absence. Requests waiting for a decision are under “To process”.
  2. Read the card: name, type, period, number of working days and note.
  3. Write a comment in “Comment (optional)” if you want to. A comment is not required when you decline.
  4. Select “Approve” or “Decline”.

What happens next?

The employee gets a notification: “Your absence request has been approved” or “declined”, with the comment. The task “Handle absence request” is set to “Done”. Approved holiday counts as used and appears in the calendar. There is no button to undo. You can edit or delete the absence later in the “All absence” overview.

Common problems

  • You do not see the requests. You must be an administrator.
  • Only one administrator got the task. The task of handling the request is given to the default administrator. You still see the request under “To process”.