Login, account and security
Passwords, two-factor authentication, language and notifications.
Logging in
Security
- Lost your phone, or the code does not workThe portal has no backup codes, and neither you nor an administrator can reset two-factor in the portal. If you have lost the phone with the authenticator app, contact us.
- Turn on two-factorTwo-factor means you enter a 6-digit code from an authenticator app in addition to your password. You turn it on under My account.
Didn't find the answer?
We are happy to help. Weekdays 08:00 to 16:00 (CET).
Never send passwords or codes by email.